Inspect the product carefully in the presence of the delivery personnel to ensure it meets your expectations and quality standards.
Check for any defects, damages, or expiration, and notify the delivery personnel immediately on the spot.
If you do not reject the product on the spot, it will be considered accepted, and the right to return or exchange will no longer apply.
If you receive a wrong product, inform us immediately in front of the delivery man. We will gladly exchange it as long as it remains unused with the manufacturing seal intact.
No complaints, returns, or claims will be accepted after the delivery personnel has left.
2. Exchange Policy
To exchange a product, it must be in its original, unused condition with the manufacturing seal intact.
The desired exchangeable item must be available in our current stock.
Our customer service team is available to assist you in checking product availability and guiding you through the exchange.
The customer will be responsible for paying all applicable delivery and exchange charges for the exchange.